Returns Policy

You have 14 days from the day of receipt to return any unwanted goods. Ensure the goods are unworn, in their original packaging. Contact our Customer Services to confirm your return.

Kindred Sole recommends you return the goods using Royal Mail recorded delivery. For our heaviest item this will not cost more that £5. Please ensure you insure the value of your package as it is your responsibility until it is received in our warehouse. Once we receive your returned goods and confirm they are unworn and in their original packing we will issue you with a refund within 2 working days: this may take up to 5 working days depending on your bank.

International customers will need to make collection arrangements with their local postal courier and this cost will be the customers responsibility. For International returns please contact us via email customerservices@kindredsole.com   to confirm the return.